Records Retention Training for a Municipality

summary

An engaging, accessible set of micro-learning modules designed to train diverse city employees on proper records management, featuring interactive elements and inclusive visuals.

Industry

Municipal Government

Audience

New and Experienced City Employees

Modality

Interactive eLearning

Problem Statement

A diverse Canadian city needed to provide consistent and effective training on records management to all employees. Challenges included confusion about record classification, version control, security issues with personal information, and over-retention of records affecting work efficiency.

Our Work

Artha created a set of stand-alone micro-learning module using Articulate Storyline and Vyond. The course featured real-life stories, animated graphics with professional voiceover, and multiple learning assessments. Over 80% of visuals highlighted diverse individuals to reflect the inclusive workforce. The module received high approval ratings from learners and stakeholders.

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